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== Staff ==
== Staff ==
'''Academy Command Staff:'''
*BGN [[Eric Reagan]], Academy Commanding Officer
*BGN [[Swifty Chapple]], Executive Officer
*LCM [[Keiran Halcyon]], Second Officer
*Primary Instructors Coordinator: BGN [[Swifty]]


'''Academy CS:'''
'''New Members Section Command Staff:'''
*BGN [[Eric Reagan]], RSA CO
*CMDR [[Teu Veld]], Commanding Officer
*COL [[Swifty Chapple]], RSA XO
*LCM [[Keiran Halcyon]], Executive Officer
*MAJ [[Fiona Starfall]], RSA SO
*Primary Instructors Coordinator: BGN [[Eric Reagan]]
 
 
'''New Members Section CS:'''
*CMDR [[Teu Veld]], NMS CO
*LCM [[Keiran Halcyon]], NMS XO
 
 


'''Primary Instructors:'''
'''Primary Instructors:'''
*BGN [[Eric Reagan]]
*BGN [[Eric Reagan]]
*BGN [[Swifty Chapple]]
*MGN [[Damon Lightwind]]
*MGN [[Damon Lightwind]]
*COL [[Galic Mars]]  
*LCM [[Keiran Halcyon]]
*LCL [[Swifty Chapple]]
*CMDR [[Teu Veld]]
*MAJ [[Keiran Halcyon]]
*MAJ [[Ta'Ré Djo]]


== Requirements ==
== Requirements ==
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* At least the rank of Captain.
* At least the rank of Captain.
* Checks and can respond to email at least once every 24 hours
* Checks and can respond to email at least once every 24 hours
* Friendly and patient when dealing with confused, lost newbies trying to understand our complex system
* Friendly and patient when dealing with confused, lost cadets trying to understand our complex system
* Willing to work with people from various fleets to solve game-specific questions
* Willing to work with people from various fleets to solve game-specific questions


Benefits for the instructors fulfilling this duty include:
Benefits for the instructors fulfilling this duty include:
* Consideration for promotion every two months (for Colonel and below), with strong recommendation for promotion if they have been doing a good job
* Consideration for promotion every two months (for Colonel and below), with strong recommendation for promotion if their duties have been fulfilled
* Recognition in club-wide emails for their service
* Recognition in club-wide emails for their service
* A chance to help out the RS in a unique way that deeply benefits the club itself
* A chance to help out the RS in a unique way that deeply benefits the club itself
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== Primary Instructor on Duty ==
== Primary Instructor on Duty ==
The support for this is located at: http://www.rebelsquadrons.org/join/onduty <br>
The support for this is located at: http://www.rebelsquadrons.org/join/onduty <br>
<br>
The Primary Instructor's Coordinator assigns Primary Instructors to specified time periods. During the time period a Primary Instructor is "On Duty", new members that join the RS during that time period will:
The Primary Instructors Coordinator assigns Primary Instructors to specified time periods. During the time period a Primary Instructor is "On Duty", new members that join the RS during that time period will:
*Have the actual Primary Instructor on Duty listed as sender and contact person in the first automated welcome email.
*have the actual Primary Instructor on Duty listed as sender and contact person in the first automated welcome email.
*Have the actual Primary Instructor on Duty be the person who will award the new member the LJG/2LT promotions that have been achieved through the [[Beginner's Path]].
*have the actual Primary Instructor on Duty be the person who will award the new member the LJG/2LT promotions that have been achieved through the [[Beginner's Path]].


== Duties ==
== Duties ==
=== Primary Instructors ===
=== Primary Instructors ===
* Email the new member as soon as you see that they have joined. If possible, try always to include a personalized message, especially if they have done anything in the [[Beginner's Path]] by the time you reach them (if so, congratulate them and let them know you can help them with the rest!). Give them all of your contact information (that you're comfortable sharing), such as your AIM, MSN, IRC name, etc.
* Email the new member as soon as you see that they have joined. Include a personalized message, especially if they have done anything in the [[Beginner's Path]] by the time you reach them (if so, congratulate them and let them know you can help them with the rest!). Give them all of your contact information that you're comfortable sharing, such as your AIM, MSN, IRC name, etc.
* Be online as often as possible using IMs, so that new members get a chance to ask/chat in real-time.
* Be online as often as possible using IMs, so that new members get a chance to ask/chat in real-time.
* Keep track of the overall activity status of the assigned new members.
* Keep track of the overall activity status of the assigned new members.
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=== Primary Instructors Coordinator===
=== Primary Instructors Coordinator===
This person is named by the RS [[Academy]] CO.  
The RS [[Academy]] Commanding Officer has delegated this duty to the Executive Officer. The duties of the Primary Instructor's Coordinator are as follows:


* Maintain the Primary Instructor on Duty schedule
* Maintain the Primary Instructor on Duty schedule
* Overview the activity of the Primary Instructors
* Oversee the activity of the Primary Instructors
* Appoint and dismiss instructors with approval of RSA CO
* Appoint and dismiss instructors with the approval of the Academy Commanding Officer
* Recommend instructors for promotion
* Recommend instructors for promotion
* Report to the RSA CO
* Report to the Academy Commanding Officer
 
== Original Proposal ==
To [[High Command]]: "PRIMARY INSTRUCTORS" PROPOSAL
 
This proposal is intended to ease the joining process for new members by providing them with one specific person, instead of possibly many people, for them to contact with any questions regarding the join process and the RS.
 
Step 1 (immediately upon approval of proposal)
* A RS-wide email will be sent informing the membership of the change, and asking all who would like to be an instructor to step forward.  Interested applicants should apply to ('''person needed here to oversee applicants''').  Applicants will be reviewed and accepted or denied.  The number of instructors should be from 1-12 people, although it is preferable that are at least four or so instructors due to workload.  More than 12 would be unnecessary unless joining increases.
* A Yahoo!group will be set up for the instructors so that they can easily discuss with each other any issues or problems that come up with their work.
* The instructors will be trained as much as necessary so that they are ready to perform their duties.
* Support for the system will be coded by the IO staff: Snap and Licah.
 
Step 2 (when instructors have been trained, preferably approx. 2 weeks after approval of proposal)
* The following will be added to the welcome email: "Your primary instructor is (rank instructor name).  His/her [note: dynamically generated from "Gender" part of profile] email address is (email address).  If you have any questions about the Rebel Squadrons, this is the person you should contact.  He/she is willing to assist you in whatever way he/she can."
* The welcome email reply-to address will be the instructor's email address instead of Licah's (who has been answering cadets' questions for the last year or so).
 
Step 3 (1 and 2 months after Step 2, and as necessary)
* The entire system will be reviewed to make sure things are running well: the supervisor, the instructors, and the effectiveness of the system itself, as well as any changes that might improve it.


[[Category:Academy]]
[[Category:Academy]]

Revision as of 19:40, 17 April 2010

Introduction

The Primary Instructors are responsible for welcoming new members to the RS, guiding those new members through the Beginner's Path and marking un-active new members AWOL.
Each Primary Instructor is CO of a squadron on the RSA new members section roster. The new members a Primary Instructor is responsible for are listed on the roster of the Primary Intructor's squadron.

Staff

Academy Command Staff:

New Members Section Command Staff:

Primary Instructors:

Requirements

Instructors

The primary instructors should meet the following requirements:

  • At least the rank of Captain.
  • Checks and can respond to email at least once every 24 hours
  • Friendly and patient when dealing with confused, lost cadets trying to understand our complex system
  • Willing to work with people from various fleets to solve game-specific questions

Benefits for the instructors fulfilling this duty include:

  • Consideration for promotion every two months (for Colonel and below), with strong recommendation for promotion if their duties have been fulfilled
  • Recognition in club-wide emails for their service
  • A chance to help out the RS in a unique way that deeply benefits the club itself

Primary Instructor on Duty

The support for this is located at: http://www.rebelsquadrons.org/join/onduty
The Primary Instructor's Coordinator assigns Primary Instructors to specified time periods. During the time period a Primary Instructor is "On Duty", new members that join the RS during that time period will:

  • Have the actual Primary Instructor on Duty listed as sender and contact person in the first automated welcome email.
  • Have the actual Primary Instructor on Duty be the person who will award the new member the LJG/2LT promotions that have been achieved through the Beginner's Path.

Duties

Primary Instructors

  • Email the new member as soon as you see that they have joined. Include a personalized message, especially if they have done anything in the Beginner's Path by the time you reach them (if so, congratulate them and let them know you can help them with the rest!). Give them all of your contact information that you're comfortable sharing, such as your AIM, MSN, IRC name, etc.
  • Be online as often as possible using IMs, so that new members get a chance to ask/chat in real-time.
  • Keep track of the overall activity status of the assigned new members.
  • Answer any questions that the new member has.
  • Respond to every email that the new member sends you, unless all it says is "Thanks for your help!"

Primary Instructors Coordinator

The RS Academy Commanding Officer has delegated this duty to the Executive Officer. The duties of the Primary Instructor's Coordinator are as follows:

  • Maintain the Primary Instructor on Duty schedule
  • Oversee the activity of the Primary Instructors
  • Appoint and dismiss instructors with the approval of the Academy Commanding Officer
  • Recommend instructors for promotion
  • Report to the Academy Commanding Officer
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